Service Advisor

About the Role

We’re looking for a professional, customer-focused Service Advisor to join our busy team at Grand Toyota Wangara. This is a front-of-house role where you’ll be the key point of contact for our service guests, helping them navigate everything from routine maintenance to more complex repairs. If you enjoy building relationships, staying organised, and working in a fast-paced environment, we’d love to hear from you.

What You’ll Be Doing

• Welcoming customers and understanding their vehicle servicing needs
• Booking and managing service appointments
• Explaining work carried out and ensuring high levels of guest satisfaction
• Coordinating with workshop and parts teams
• Up-selling additional service work
• Following up with customers and maintaining accurate service records

Skills & Experience

• Previous experience in a similar Service Advisor or customer-facing automotive role
• Strong communication and organisational skills
• A calm and solutions-focused approach
• Ability to work well with both customers and workshop teams
• A current driver’s licence
• Valid Australian working rights

Why Join Us?

• Work with a top-performing Toyota dealership backed by one of the most trusted automotive brands in Australia
• Build a long-term career with ongoing training, support, and leadership that recognises your efforts
• Be part of a great team culture where your contribution is valued and no two days are the same

Benefits

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands
• A Learning & Development program called Learning Together where you get access to development and training opportunities throughout your employment with us
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management)
• Extensive employee benefits including discounts on vehicle purchasing, parts and servicing, private health insurance, Crown Perth accommodation, additional paid parental leave, and more

How to Apply
If this sounds like the right fit for you, click Apply Now and submit your resume today.
Grand Toyota Wangara is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you.

Eagers Automotive – Moving together.