Fixed Operations Manager

About the role:

Eagers Automotive are currently seeking a highly motivated BYD State Fixed Operations Manager for our dealerships at Eagers Automotive WA.
  
Eagers Automotive is Australia's largest and most dynamic automotive retailer, representing over 33 car brands and 11 truck & bus brands, and priding ourselves on delivering an exceptional guest experience! We also have an extensive Employee Benefits program that includes discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing and maintenance!

The primary purpose of this position is to work effectively with the dealer principals and operations teams at BYD dealerships to achieve agreed objectives aimed at increasing dealership productivity and efficiency in the fixed operations departments.

As a member of the WA Leadership Team, it is integral that this position plays an active role in supporting the achievement of the strategies of the Leadership Team and ensure these strategies are actioned through the business and work actively with each BYD dealership to improve fixed operations business performance through driving targeted operational initiatives. 

Duties will include:
  

• Work closely with dealer principals and service managers to improve business performance, productivity, and efficiency within the fixed operations of BYD dealerships.
• Assist in the day-to-day management of the Wangara Pre-delivery centre workshop space
• Ensure appropriate operational reporting and internal controls are in place across all BYD dealerships and monitor key operating criteria, to facilitate the early indication of potential concerns in order to formulate timely and proactive solutions.
• Analyse, assess and report on operational Key Performance Indicators for all BYD dealerships.
• Review financial performance and provide guidance on corrective actions to improve operational performance where required.
• Provide direct guidance with new BYD dealership creation with dealer principals.
• Analyse BYD dealership results including dealer principal reviews and state dealership comparisons.
• Deliver BYD service-related training programs where required.
• Identify potential supervisors and managers and actively develop succession plans.
• Provide on the job coaching to managers and supervisors in areas such as warranty, parts, and workshop roles.
• Drive and champion a safety-first culture across the business.
• Promote a culture of diversity and inclusion.

Some benefits about the role:
  

• base salary plus commissions!
• A fully serviced Company Car
• On-going mentoring and access to an experienced team of professionals to grow along side.

  
About you:
  
  
If you have a positive, 'can do' attitude, passion for providing great customer service, a willingness to learn and work in a team environment, we would like to hear from you!
  
Ideally you will possess:
  

• A qualification as a mechanic is preferred, or equivalent knowledge gained through relevant experience.
• Strong knowledge of ERA and associated business information systems.
• Strong financial acumen including analysing of financial data, budgeting, and forecasting.
• A strong understanding of the automotive industry relating to service and parts department operations.
• Thorough knowledge of vehicle servicing techniques across multiple brands.
• 5 years prior experience in the same or similar capacity.
• Supporter and champion of a safety-first culture and knowledge of specific WHS requirements for service and parts departments.
• Highly developed commercial and influencing acumen.
• Highly developed leadership and communication ability.
• Values focused with a strong level of integrity and ethical decision making

  
If you are looking to take the next step in your career within the Automotive Industry – Apply Now!
  

Eagers Automotive Benefits:

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
• A Learning & Development program called Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where over 150 training courses are on offer! Ranging from computer training, finance and admin, sales to communication skills.
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
• Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive - Moving Together