Service Advisor
Date: 28 Jul 2026
Location: Toowoomba, QLD, AU, 4350
Company: Eagers Automotive
At Toowoomba Hyundai, we pride ourselves on delivering outstanding service and building long-term relationships with our customers. As a trusted Hyundai dealership in the Darling Downs region, our team is committed to providing a seamless ownership experience from vehicle purchase through to servicing and maintenance.
We are looking for a motivated and customer-focused Service Advisor to join our aftersales team and play a vital role in ensuring every customer receives professional, friendly and efficient service.
About the Role
As a Service Advisor, you will be the key link between our customers and workshop team. You will ensure customer expectations are exceeded while helping to drive workshop productivity and efficiency.
Key responsibilities include:
- Greeting customers and managing service bookings
- Understanding customer concerns and accurately documenting service requirements
- Providing service recommendations and advising on maintenance needs
- Coordinating vehicle repairs with technicians and workshop staff
- Keeping customers informed throughout the service process
- Preparing quotations, invoices and service documentation
- Delivering vehicles back to customers with exceptional customer care
- Building strong relationships that encourage repeat business
About You
To be successful in this role, you will bring:
- Previous experience as a Service Advisor or in a customer-facing automotive role
- Exceptional communication and relationship-building skills
- Strong organisational skills with the ability to multitask in a busy environment
- A professional and positive attitude
- High attention to detail and commitment to customer satisfaction
- Experience using dealership management systems will be highly regarded
- A current and valid driver's licence
Most importantly, you are passionate about delivering outstanding customer experiences and enjoy working as part of a collaborative team.
Why Join Toowoomba Hyundai
At Toowoomba Hyundai, you'll be joining a dealership that genuinely values its people, celebrates success and fosters a supportive team environment. We are committed to helping our employees grow and develop while creating a workplace where everyone can thrive.
- Unlock exclusive discounts that support your health and wellbeing, from fitness memberships to insurance savings.
- Access confidential support through our Employee Assistance Program, ensuring your peace of mind.
- Enjoy flexible salary packaging options, including novated leasing for your next vehicle.
- Take advantage of special pricing when purchasing your next car. Plus ongoing savings on servicing.
Whether you're looking to take the next step in your automotive career or further develop your customer service expertise, you'll have access to ongoing training and development opportunities. As part of the largest and most admired automotive network in Australia, you'll enjoy exciting career pathways and opportunities for long-term growth.
Apply Now
If you're passionate about customer service, enjoy a fast-paced environment and want to be part of a high-performing team, we'd love to hear from you.
Apply today and start your next career journey with Toowoomba Hyundai.