Guest Experience Specialist

Join Our Team: Customer Experience Coordinator
Bridge Toyota – Part of Eagers Automotive

We’re thrilled to share that, following a recent internal promotion, we now have an opportunity for YOU to join our growing team! If you're passionate about people, customer service, and making a real difference — this is your chance to shine.

At Bridge Toyota, we live by our motto: “Where Customers Come First.”

As part of the Eagers Automotive group, we’re proud to deliver “Oh What a Feeling!” moments every day — and we’re looking for someone who shares that energy.

The Role:

As our Customer Experience Coordinator, you’ll be the heartbeat of our customer journey. From warm welcomes to thoughtful follow-ups, your mission is to create positive, memorable experiences that reflect the very best of Bridge Toyota.

Key Responsibilities:

• Be the first point of contact for our valued customers
• Coordinate service appointments and ensure timely communication
• Support the sales and service teams with day-to-day customer needs
• Help resolve enquiries with empathy, professionalism, and care
• Deliver “Oh What a Feeling!” experiences at every opportunity

About You:

We’re looking for someone who:

• Radiates positivity and is passionate about customer care
• Thrives in a fast-paced, team-oriented environment
• Communicates clearly and confidently
• Stays organized and solution-focused under pressure
• Loves creating moments that matter

Previous experience in customer service is great — but more important is your attitude, energy, and willingness to go the extra mile.

What You’ll Love:

• Being part of a fun, inclusive, and supportive workplace
• Career development opportunities with Australia’s largest automotive group
• Ongoing training and genuine recognition
• The chance to grow with a company that backs its people
• Helping create unforgettable “Oh What a Feeling!” experiences every day

If you're ready to bring your positive energy, love for people, and drive for excellence — we want to hear from you.

📩 Apply now and start your next chapter with Bridge Toyota.