Service Controller

Adrian Brien Automotive is looking to engage a highly motivated and organised Workshop Controller who brings with them strong leadership and team building abilities, to lead our busy workshop. This is a great opportunity for an experienced workshop leader — or a skilled technician looking to take the next step in their career.

Reporting to the Service Manager, your key responsibilities will include.
·         To motivate and support technicians and develop staff adequately
·         Excellent communication between workshop control and Service advisors is vital, to ensure minimal delays and miscommunication with the customer
·         Daily workflow and allocation of jobs to ensure maximum efficiency and productivity
·         Ensure that a high standard of work is carried out and comply within dealership standards.
·         Ensure that Technicians work is checked off prior to leaving the workshop
·         Put the Customer Experience at the centre of all activity
·         Ensuring effective communication between the technician and service reception regarding all repairs.
·         Support WH & S standards to maintain a safe environment for all staff
 
 
·         We offer
·         $80-$100K included bonus structure
·         A clean, safe, well-equipped modern workshop –26 Working bays
·         Ongoing mentoring and support
·         Factory training
·         Career and professional development opportunities
·         Long term career opportunities
·         Employee benefits including EAP
·         Full support from an engaged Service Manager and well-respected Foreman
·         Great culture and safe work environment
 
About you
·          Valid Australian Licence
·          Previous experience in a Service department (Workshop Controller experience    preferable, not essential)
·          Mechanical/Automotive trade qualification or equivalent.
·          Prioritise work tasks, with strong prioritisation skills
·          A positive, proactive attitude and lead by example
·          Excellent communication skills
·          Meet deadlines and remain calm under pressure

If you are seeking a challenging and rewarding career, the opportunity to grow and develop, and pride yourself on the highest level of customer service, please apply with your Cover Letter and Resume.
We are passionate about what we do and believe a positive, fun work environment is the key to success.
Eagers Automotive is an equal opportunity employer, supporting equality and workplace diversity.
As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | Agility
Eagers Automotive - Moving Together!