Service Receptionist

The Company 
Challenger Ford is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. 
 
About the Role 
Challenger Ford are seeking a professional and friendly Service Support Consultant to join our service team. As the first point of contact for our service guests, you’ll play a key role in creating a welcoming environment while providing efficient administrative and front-desk support. 
 

• Greet guests on arrival and assist with service bookings and enquiries 
• Answer incoming calls and direct enquiries to the appropriate department 
• Support the service advisors and technicians with administrative tasks 
• Greet customers and filter who needs to see the advisors or be directed elsewhere.
• Maintain accurate records and ensure timely communication with guests 
• Scheduling the mobile service unit and planning which days and where.
• Manage the service reception area to ensure a professional appearance at all times 

 
Skills & Experience 

• Previous experience in a receptionist, administration, or customer service role 
• Excellent organisation skills
• Excellent verbal communication and interpersonal skills 
• Strong attention to detail and organisation 
• Ability to multitask and work effectively in a fast-paced environment 
• Confident using computer systems and Microsoft Office 
• Current driver’s licence 
• Full Australian working rights

 
Benefits 

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
• A Learning & Development program called Learning Together where you get access to development and training opportunities throughout your employment.
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
• Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

 
Challenger Ford is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment and clear pathways for growth. 
 
If this sounds like you, click APPLY. 
 
We are an equal opportunity employer and would love to hear from you if the above details resonate with you! 
 
Eagers Automotive – Moving together.