Service Manager

Date: 20 Aug 2025

Location: Rockingham, WA, AU, 6168

Company: Eagers Automotive

An exciting opportunity is available for a 2IC or an Assistant Service Manager who is looking in taking the next step in their career.

 

  • Permanent Full time position 
  • Attractive salary + Commission + Drive Car 
  • Direct and On-going support

 

About the role:

 

Eagers Automotive is currently seeking a highly talented 2IC or a Senior Service Advisor that is looking to take the next step up, to lead our busy Service department at Challenger Ford in Rockingham as the Service Manager

 

Reporting directly to a Group Service Manager, this role will be responsible for providing the best possible service to customers while simultaneously maintaining an efficient and profitable operation of the Service Department. This will include booking, greeting, and managing daily customer relations.

 

 

Duties include:

 

  • Engaging with customers and staff to deliver an outstanding experience.
  • Efficient and profitable operation of the service department.
  • Building relationships with all key stake holders of the business.
  • Ensuring a safe work environment exists and is maintained following best practices.
  • Ultimately satisfying all customers while maintaining department profitability.

 

 

About you:

 

 

This role is aimed at someone who is currently in an assistant service manager type role who is looking for the next step. Direct support will be provided to help you succeed in the role from an experienced Group service manager.

 

You will need to be highly motivated and driven and are confident in their communication skills, leadership skills and a passion for delivering exceptional customer service – We want you! Apply now

 

You will ideally possess:

 

  • A track record of high performance in the service arena
  • Capacity to manage and drive teamwork
  • Operate with a high level of Integrity
  • Having a personal commitment to success
  • Able to implement and maintain change in a busy environment
  • Australian working rights and Valid drivers licence.

 

 

We will provide you with:

 

Eagers Automotive Benefits:

  • Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
  • Company car and commission package
  • A Learning & Development program called Learning Together where you get access to development and training opportunities.
  • A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
  • Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

 

 

Challenger Ford is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

 

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

 

Eagers Automotive - Moving together.