Service Manager

About the Role 
Automall Osbourne Park are seeking an experienced and driven Service Manager to lead our service department. In this key leadership role, you’ll be responsible for managing daily operations, driving team performance, and delivering outstanding customer satisfaction. 

• Oversee workshop operations and ensure efficient workflow management 
• Lead, coach, and develop a team of technicians, advisors, and support staff 
• Monitor service KPIs and implement strategies to achieve performance targets 
• Maintain high standards of safety, compliance, and customer service 
• Collaborate with other departments to ensure smooth vehicle throughput and delivery 

Skills & Experience 

• Proven experience in a Service Manager or senior service leadership role 
• Strong understanding of workshop operations and service metrics 
• Ability to lead and motivate a high-performing team 
• Exceptional communication, organisation, and problem-solving skills 
• Current driver’s licence 

Benefits 

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
• A Learning & Development program called Learning Together where you get access to development and training opportunities throughout your employment.
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
• Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

Automall Osbourne Park is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment and clear pathways for growth.