Service Advisor

About the Role

We’re looking for a professional, organised, and customer-focused Service Advisor to join our high-performing team at Osborne Park Volkswagen. This is a key front-of-house role supporting our service department and creating a seamless experience for every guest.

You’ll be responsible for:

• Greeting guests and managing bookings and enquiries

• Liaising between customers and workshop technicians

• Providing updates, advice, and accurate quotes

• Ensuring each guest is kept informed throughout their vehicle’s service

• Supporting the team to achieve customer satisfaction and department goals

Skills & Experience

• Previous experience in a Service Advisor or customer service role (automotive preferred)

• Excellent communication and interpersonal skills

• Strong organisational and time-management ability

• A team player with a proactive, guest-first attitude

• Current WA driver’s licence

Benefits

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.

• A Learning & Development program called Learning Together, where you get access to development and training opportunities throughout your employment with us.

• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).

• Extensive employee benefits that include discounts on Crown Perth accommodation, private health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid maternity leave for eligible team members, and much more…

How to Apply

If you’re ready to bring your service skills to a fast-paced and supportive dealership environment, we’d love to hear from you. Apply now with your resume and let’s talk.

Osborne Park Volkswagen is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive – Moving together.