Parts Sales Consultant

Our Employee Promise to You

• An above award remuneration package 
• A great supportive team culture across all departments 
• Free Staff Parking
• Ongoing Brand & role training - WE Invest in YOU!
• Discounted health insurance, finance & insurance 
• Employee purchase policy
• Monthly & Annual Awards
• Quarterly Food Truck Festival
• Wellness Initiatives!
• Employee Assistance Program - Free Personal Coaching & more!
• Newstead Hub Awards and Events
• Parental Leave Support Payment 
• MOVE - Internal Reward and Recognition Platform 

 
The Opportunity
Are you an Automotive Parts Sales Consultant looking to join Queensland’s most admired, prestigious Jaguar, Land Rover dealership? 

Cars mean different things to different people. At the helm of the Parts division, you’ve seen them all. There’s the tradesperson bringing in their work-horse for a routine check-up, the car enthusiast who is hesitant to hand keys over to their pride-and-joy, the busy mum who absolutely needs a courtesy car while her battery gets replaced and the customer who is having their first nuts-and-bolts check for their first experience at the Service Centre. Customers come in many forms and as a Parts Sales Consultant you can shape the experience to ensure each customer receives a personalised experience, that surpasses their expectations. Working in the Parts & Service Division, at the heart of Australia’s largest Automotive Company, you are an integral part of the team, at the forefront of customer service.

Based at Newstead, reporting to the Parts Manager, you will work alongside our dynamic Service, Warehouse and Pre-Delivery teams, to provide the Ultimate Customer Experience to our valued customers with the unified goal of “One Team, One Vision”.

The Company
At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across 33 car brands & 300 dealerships within Australia & New Zealand, and a footprint in every capital city - there are endless opportunities for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. 

Key Responsibilities 

• Interpreting and ordering parts requested by technicians
• Answering phone enquiries
• Attending to requests efficiently and courteously
• Supporting the Service Department with supply of parts
• Liaising with our Pre-Delivery, Service and Warehouse departments
• Handle internal business as required
• Stocktake 
• Unpacking of stock orders & keeping the parts store tidy
• Good level of computer skills, experience with ERA (Pentana) systems not necessary, but would be highly regarded
• Exceptional customer service skills
• Excellent communication skills
• Strong time management & organisational skills

Our Values
As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility