Service Advisor

The Opportunity

You will be responsible for making sure our customers have the best experience possible, from drop off to pick up.

The Role:

• Greet visitors to the Service Department
• Complete repair order presentation via I-Pad
• Working with the workshop controller to ensure the vehicle is ready on time
• Advising the customer of any required work
• Keeping the customer informed during the day
• Handing the car back to the customer and explaining the work carried out
• Making future service bookings

To Succeed you will have:

• Exceptional communication skills
• High level of professionalism and personal presentation
• Excellent phone manner
• A Can-do attitude
• Strong ability to multitask and think on your feet
• Strong team player
• Previous hospitality or retail experience 

What's on offer:

• An above award remuneration package
• A great team culture across all departments
• Ongoing training and support including leadership programs
• Discounted health insurance, finance and insurance
• Employee purchase policy
• Employee assistance program
• Great opportunity for career advancement and promotion

• If you have exceptional Customer Service skills and enjoy working in a fast-paced environment, we want to hear from you.

About the company:

Main North Nissan is part of Eagers Automotive Group Ltd who are one of the fastest growing, exciting and dynamic dealership groups in Australia and New Zealand.  Our operations span over 300 dealerships across Australia and New Zealand you will have endless career opportunities for all types of roles.

As part of Eagers Automotive, we strongly believe in our core values: Integrity | Inclusiveness | Owner’s Mindset | Agility 

Eagers Automotive - Moving Together!