Warranty Administrator

Drive Excellence with Porsche – Power Performance with Precision

Are you a detail-oriented professional who thrives in a high-performance, premium automotive environment? At Destination Porsche Centre Adelaide, we offer more than just a role — we offer the opportunity to become part of something exceptional.

As a Warranty Administrator, you will play a vital role behind the scenes, ensuring every claim meets the highest standards of accuracy, compliance, and brand excellence. This is more than a support position — it's a critical function that safeguards operational quality, supports service excellence, and contributes to an outstanding customer experience.

If you're looking to elevate your career within a globally respected brand, this is your moment. Bring your precision, drive, and dedication — and help us shape the future of Porsche in South Australia.

Why This Role Matters

As the Warranty Administrator, you’ll serve as the essential link between our Service Department and the manufacturer. Your accuracy and attention to detail will ensure that all warranty and goodwill claims are processed in full compliance with Porsche's standards. This position protects the business, supports internal teams, and upholds the reputation of one of the world’s most iconic automotive marques.

Why Join Porsche Centre Adelaide?

✔ Join a globally celebrated brand renowned for innovation, performance, and engineering excellence
✔ Work in a premium, purpose-built facility featuring state-of-the-art equipment and design
✔ Access structured career progression, personalised training, and leadership mentoring
✔ Thrive in a high-performing, collaborative team culture
✔ Make your mark in a role that’s valued, respected, and central to dealership success

Key Responsibilities

• Accurately prepare, submit, and track all warranty and goodwill claims
• Audit repair documentation to ensure alignment with Porsche warranty policies
• Collaborate with service advisors and technicians to ensure claim accuracy
• Investigate and resolve rejected claims in a timely and professional manner
• Maintain complete, well-organised warranty records for audit and compliance purposes
• Communicate directly with Porsche to manage claim approvals and procedural updates
• Provide administrative support to the Service Manager and broader team
• Stay current with Porsche warranty systems, standards, and procedures through regular training

About You

• Minimum 2 years’ experience in warranty or service administration within the automotive industry
• Strong attention to detail with a commitment to process accuracy and compliance
• Solid understanding of manufacturer warranty systems and policies
• Excellent organisational and time management skills
• Confident communicator and team player
• Proficient with Dealer Management Systems (e.g., ERA) and the Microsoft Office Suite

What We Offer

• Competitive remuneration, tailored to your experience and skillset
• Long-term career development and advancement within a premium brand
• A high-achieving, professional environment focused on quality and excellence
• Ongoing training and support from both dealership and manufacturer partners

Apply Now – Be Part of the Porsche Legacy

If you're a motivated, detail-driven professional ready to contribute to a world-class automotive brand, we invite you to apply.

Remuneration will be discussed confidentially with shortlisted candidates based on experience and qualifications. All applications will be handled with strict discretion.

We look forward to hearing from you.