Service Receptionist

Waverley Toyota is seeking a friendly, motivated, and professional Service Receptionist to join our busy team. This full-time role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional customer service.

About the Role

As our Service Receptionist, you will be the first point of contact for our service customers, providing a welcoming and seamless experience. Your day-to-day responsibilities will include:

• Greeting and assisting customers in person and over the phone
• Scheduling service bookings and managing appointment calendars
• Liaising with service advisors and technicians to ensure smooth workflows
• Handling customer enquiries and providing accurate information
• Performing general administrative tasks including data entry and filing

What We’re Looking For

• Previous reception or customer service experience (automotive preferred but not essential)
• Professional and friendly phone manner
• Strong organisational and multitasking skills
• Ability to work both independently and as part of a team
• Proficiency in Microsoft Office Suite (and basic computer literacy)
• A genuine passion for customer service

Why Work with Waverley Toyota?

• Be part of a supportive and high-performing team
• Ongoing training and career development opportunities
• Work for a reputable and well-established dealership

Ready to Drive Your Career Forward?

If you're enthusiastic, reliable, and ready to represent a trusted automotive brand, we'd love to hear from you.