New Vehicle Sales Consultant

Based out of our Brisbane location, Fortitude Valley, we are looking for a Sales Consultant. As a strong advocate for the brand, you will be known for delivering the ultimate customer experience & achieving KPIs with a primary focus on customer satisfaction. As our newest Sales Consultant, you are truly passionate and committed to your role, with a strong work ethic and positive attitude - you are an inspiration & role model to your colleagues. 

CUPRA is looking for eager, enthusiastic, and passionate salespeople who have had previous experience in Retail Sales or Hospitality, wanting career progression or a new direction with limitless opportunities.

What the role entails: 

• Create engaging, connecting and memorable moments with our customers
• Strong focus on NPS - Customer Satisfaction Results
• Excellent communication skills - Build rapport quickly and act with integrity
• A demonstrated track record of meeting and exceeding monthly sales KPIs
• Deliver the ultimate customer experience with a high level of professionalism
• Be hungry to learn and humble when mistakes are made
• Use your owner’s mindset to manage your time, prioritize the important tasks and ensure that you meet customer and business deadlines
• Be agile and flexible to change - things move quickly here
• A strong and reliable worth ethic & process driven mindset
• Keeping our customers informed during their new car purchase journey
• Delivering the feature and benefits to customers - taking them through their new car deliveries 
• This role requires you to sell new vehicles via email, over the phone and face to face 
• Ensuring the Sales Process is followed from Lead Management through to completed deal packs, understanding the process and the value of each step
• Establishing and maintaining good working relationships with all departments – F&I, Car Care
• Managing vehicle deliveries
• Understanding and being responsive to customer’s needs with a “nothings a problem" attitude
• Ensuring customers have a memorable guest experience as they take possession of their brand-new CUPRA

 
The successful applicant will possess:

• Previous sales experience in any industry
• Exceptional customer service skills
• Ability to meet KPI’s and targets
• Excellent negotiation and closing skills 
• Have a valid driver’s license
• A great attitude looking for opportunities to exceed customer and management expectations whilst relishing challenge!

 
What’s on offer:

• Ongoing Brand training
• An attractive salary with commissions and bonuses
• On the go support, training and assistance from a professional team and team manager
• Permanent fulltime role
• Access to ongoing professional development and career progression within a national leading organization
• Free Staff Car Parking
• Discounted health insurance
• Employee purchase policy
• Discounted finance and insurance
• Wellness initiatives: Class Pass 
• Employee assistance program

 
There at CUPRA Brisbane, and Eagers Automotive, we are great people doing great things.

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility