New Vehicle Sales Consultant

BYD – Build Your Dream. The wait is over…… BYD is here.  The world is turning, a new era in automotive has begun.  Here's your chance to part take in an amazing time of change, environmental innovation, and sustainable development in the automotive industry.

Based out of our Brisbane location, Fortitude Valley, we are looking for a Sales Consultant. As a strong advocate for the brand, you will be known for delivering the ultimate customer experience & achieving KPIs with a primary focus on customer satisfaction. As our newest Sales Consultant, you are truly passionate and committed to your role, with a strong work ethic and positive attitude - you are an inspiration & role model to your colleagues. 

The BYD structure is unlike anything of the past. Not only is the product a reflection of the future, but the sales structure itself, sets its people up for success. Consultants will be working closely with the BYD Customer Care Team based in Brisbane to manage all BYD Customer needs. We want eager, enthusiastic, and passionate salespeople who have had previous experience in Retail Sales or Hospitality, wanting career progression or a new direction with limitless opportunities.

What the Role Entails

• Create engaging, connecting and memorable moments with our customers
• Strong focus on NPS - Customer Satisfaction Results
• Excellent communication skills - Build rapport quickly and act with integrity
• A demonstrated track record of meeting and exceeding monthly sales KPIs
• Deliver the ultimate customer experience with a high level of professionalism
• Be hungry to learn and humble when mistakes are made
• Use your owner’s mindset to manage your time, prioritize the important tasks and ensure that you meet customer and business deadlines
• Be agile and flexible to change - things move quickly here
• A strong and reliable worth ethic & process driven mindset
• Keeping our customers informed during their new car purchase journey
• Delivering the feature and benefits to customers - taking them through their new car deliveries 
• This role requires you to sell new vehicles via email, over the phone and face to face 
• Ensuring the Sales Process is followed from Lead Management through to completed deal packs, understanding the process and the value of each step
• Establishing and maintaining good working relationships with all departments – F&I, Car Care
• Managing vehicle deliveries
• Understanding and being responsive to customer’s needs with a “nothings a problem" attitude
• Ensuring customers have a memorable guest experience as they take possession of their brand new BYD

 
The successful applicant will possess:

• Previous sales experience in any industry
• Exceptional customer service skills
• Ability to meet KPI’s and targets
• Excellent negotiation and closing skills 
• Have a valid driver’s license
• A great attitude looking for opportunities to exceed customer and management expectations whilst relishing challenge!

 
What’s on offer:

• Support from a dedicated and professional team and manager
• Ongoing Brand training
• Permanent fulltime role
• Access to ongoing professional development and career progression within a national leading organization
• Free Staff Car Parking
• Discounted health insurance
• Employee purchase policy
• Discounted finance and insurance
• Wellness initiatives: Class Pass 
• Employee assistance program
• An attractive salary with comms and bonuses

 
These New Energy vehicles will change the automotive world.  Here’s your chance to be part of this amazing era and commence a successful career in automotive. We are great people doing great things.

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility