Receptionist

Toyota Ferntree Gully is seeking a friendly, professional, and customer-focused Receptionist to join our dealership team. As the first point of contact for customers, both in person and over the phone, you will play an important role in creating a welcoming and positive experience for every guest who visits or contacts the dealership.

This is a varied role that combines customer service, administration, and dealership support. It is ideal for someone who enjoys working with people, brings positive energy to the workplace, and thrives in a fast-paced environment.

What you will be doing:

• Greet customers and visitors in a professional and welcoming manner
• Answer incoming calls and direct enquiries efficiently
• Act as the first point of contact for showroom and phone-based enquiries
• Assist with general administration and dealership support tasks
• Manage customer appointments and coordinate enquiries
• Maintain accurate records and dealership documentation
• Support various departments with administrative duties as required
• Ensure reception and customer areas remain professional and well-presented
• Deliver a positive and engaging customer experience at every interaction

What you need:

• Previous reception, administration, or customer service experience
• Strong communication skills with a confident and professional phone manner
• Friendly, positive, and professional approach
• Strong organisational skills and attention to detail
• Ability to multitask and manage competing priorities
• Confident computer skills and ability to learn new systems
• A team-focused attitude with willingness to support multiple departments
• Australian working rights

What’s on offer:

• Supportive and collaborative dealership team
• Stable, full-time position in a well-established dealership
• Ongoing training and development opportunities
• Great team culture and working environment
• Career progression opportunities within the Eagers Automotive network

As part of Eagers Automotive, Toyota Ferntree Gully is backed by Australia's largest automotive retailer, employing over 8,000 team members across 250 dealerships throughout Australia, New Zealand, and Canada. Representing more than 33 car brands and 11 truck and bus brands, we are committed to delivering exceptional guest experiences and long-term career development.

At Toyota Ferntree Gully, we pride ourselves on providing outstanding customer service and creating a positive experience for every guest. You'll be joining a supportive team within a dealership that values professionalism, teamwork, and continuous improvement.

Eagers Automotive – Moving together.