Service Advisor

About the Role
Essendon Volvo Cars is seeking a professional and customer-focused Service Advisor to join our service team. As the first point of contact for our service guests, you'll play a key role in providing a seamless and positive experience—from check-in through to vehicle collection.

What You’ll Do

• Greet and assist guests with service bookings and enquiries
• Prepare repair orders and communicate work required to guests
• Liaise with technicians to provide accurate updates on vehicle status
• Maintain clear and timely communication with guests throughout the process
• Upsell additional services and ensure all work is authorised and completed to standard

Skills & Experience

• Previous experience in a Service Advisor or customer service role (automotive preferred)
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritise under pressure
• High level of professionalism and attention to detail
• Current driver’s licence

Benefits

• Fully maintained company vehicle
• Industry-leading commission structure
• Monthly team lunches
• Monday to Friday role with a rotating Saturday roster
• Ongoing training and development
• Work with a well-respected dealership and supportive leadership team
• Team member discounts across automotive products and services
• Stable, full-time employment with opportunities for progression

Essendon Volvo Cars is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment, high standards, and clear pathways for career growth.
If this sounds like you, click APPLY now.
We are an equal opportunity employer and would love to hear from you!
Eagers Automotive – Moving together.