Parts Interpreter

Essendon Ford are seeking an experienced and customer-focused Parts Interpreter to join our growing Parts Department. Supporting a well-established dealerships, this role plays a key part in ensuring accurate parts identification, efficient supply, and outstanding service to both internal and external customers.

Working closely with Service Advisors, Technicians, suppliers, and retail customers, you will contribute to the smooth day-to-day operation of the dealerships by maintaining strong stock control, supplier relationships, and customer service standards. This opportunity is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering accurate and efficient solutions.

What you will be doing:

• Interpret and supply parts for workshop, trade, and retail customers
• Accurately identify parts using electronic catalogues and dealer management systems
• Process parts orders, invoices, credits, and customer enquiries
• Maintain stock control and assist with inventory management
• Liaise with suppliers to ensure timely delivery of parts
• Support Technicians and Service Advisors with parts requirements
• Assist with receipting, dispatching, and merchandising of stock
• Deliver professional and responsive customer service at every interaction

What you need:

• Previous experience in an automotive parts environment
• Strong attention to detail and product knowledge
• Confidence using electronic parts catalogues and dealership systems
• Excellent communication and customer service skills
• Strong organisational skills with the ability to manage competing priorities
• A team-focused attitude and willingness to support multiple departments
• Experience with Ford products is highly regarded but not essential
• Current driver's licence and Australian working rights

What’s on offer:

• Opportunity to work across an iconic automotive brands
• Ongoing training and manufacturer development opportunities
• Supportive and experienced Parts Department team
• Stable, full-time position with variety and autonomy
• Career progression opportunities within the Eagers Automotive network

As part of Eagers Automotive, this opportunity is backed by Australia's largest automotive retailer, employing over 8,000 team members across 250 dealerships throughout Australia and New Zealand. Representing more than 33 car brands and 11 truck and bus brands, we are committed to delivering exceptional guest experiences and long-term career development.

At Essendon Essendon Ford, you'll join a team that values collaboration, professionalism, and customer service excellence. With strong workshop activity and established customer bases, you'll enjoy a busy and rewarding environment where your contribution makes a real impact.

Eagers Automotive – Moving together.