Delivery Coordinator

The Company 
easyauto123 Joondalup is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. 
 
About the Role 
easyauto123 Joondalup are seeking a professional and customer-focused Delivery Coordinator to join our service team. We are seeking someone with exceptional customer service, to manage the end-to-end delivery process for our vehicles.

This role will have you handling our delivery process from ordering through to deliver to our customers.
 
About this role 

• Contacting customers to provide updates on the status of their new vehicle
• Preparing all delivery documents for guests in advance of their collection
• Confirming with our preparation team as to the estimated completion of the customers car
• Confirming funds have been received for customer purchases enabling handover of new car
• Building strong relationships between clients and the dealership
• Driving and enhancing the dealerships processes to achieve results

 
Skills & Experience 

• Experience in dealing with customers over the phone and face to face
• Ability to remain highly organized and detail orientated
• Strong communication skills; both written and verbal
• Team orientated and self-managed
• Hard working and self-motivated with a strong work ethic
• The drive to exceed targets and expectations
• Computer literacy
• Full Australian working rights
• A current driver's license is essential for this role

 
Benefits 

• Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
• A Learning & Development program called Learning Together where you get access to development and training opportunities throughout your employment.
• A top-of-the-line Employee Assistance Program with leading provider, Telus Health, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
• Lastly, extensive employee benefits that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more…

 
easyauto123 Joondalup is a high-performing dealership committed to delivering exceptional service. We pride ourselves on our efficient operations and strong team culture. People enjoy working here because of the supportive environment and clear pathways for growth. 
 
If this sounds like you, click APPLY. 
 
We are an equal opportunity employer and would love to hear from you if the above details resonate with you! 
 
Eagers Automotive – Moving together.