Service Advisor

About the Role

Black Toyota Chinchilla are seeking a professional and guest‑focused Service Advisor to join our service team. As the first point of contact for our service guests, you'll play a key role in providing a seamless and positive experience, from check‑in through to vehicle collection.

Your responsibilities will include:

• Greet guests with service bookings and enquiries
• Prepare repair orders and communicate work required to guests
• Liaise with technicians to provide accurate updates on vehicle status
• Maintain clear and timely communication with guests throughout the process
• Upsell additional services and ensure all work is authorised and completed to standard

Skills & Experience

• Previous experience in a Service Advisor or customer service role
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritise under pressure
• High level of professionalism and attention to detail
• Current driver’s licence

Benefits

• Monday to Friday role - no weekend work
• Ongoing training and development
• Work with a well‑respected dealership and supportive leadership team
• Team member discounts across automotive products and services
• Stable, full‑time employment with opportunities for progression

Black Toyota Chinchilla is a high‑performing dealership known for exceptional guest service and a strong team environment. People enjoy working here because of the supportive culture, clear development pathways, and opportunities to grow within Eagers Automotive.

If this sounds like you, click APPLY.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive – Moving together.