Service Manager

Senior Service Manager – Mitsubishi
Lead a Large, Award-Winning team to the Next Level

About Us
Southside Mitsubishi is a high-performing dealership with a proud reputation for excellence, demonstrated by our multiple Mitsubishi Diamond Awards for After Sales. We have a large, busy workshop and a growing team of passionate, skilled professionals  and we’re looking for a proven leader to take us even further.

The Role
As our Senior Service Manager, you’ll oversee all aspects of the service department, leading from the front to ensure exceptional customer experiences, high operational efficiency, and a positive, high-performance culture. You’ll be supported by a capable leadership team and the latest workshop facilities.

Key Responsibilities

• Lead, mentor and motivate a large team of service advisors, technicians and support staff
• Drive performance to achieve and exceed manufacturer and dealership KPIs
• Maintain our award-winning customer satisfaction results
• Ensure efficient workflow, quality control, and safety standards are upheld
• Implement strategies for continual growth and process improvement

About You

• Proven track record as a Service Manager or Senior Service Manager in the automotive industry
• Exceptional leadership and people management skills
• Strong business acumen and ability to manage budgets and KPIs
• Passion for delivering outstanding customer service
• Mitsubishi experience advantageous, but not essential

What We Offer

• Competitive salary package with performance incentives
• Company vehicle 
• The opportunity to lead an award-winning team and workshop
• Ongoing manufacturer training and career development
• A supportive dealership group that values excellence and innovation

If you’re ready to take the reins of a successful and growing service department and make your mark in a leading Mitsubishi dealership, we want to hear from you.

Apply Now and join us in driving continued success.