Service Advisor

About the Role

We are looking for a motivated and customer-focused Service Advisor to join our team at Total Nissan. This role is the key link between our customers and our workshop, ensuring every guest receives the highest level of service.

Day to day, you will:

• Greet and support guests through the service process
• Prepare job estimates and explain service requirements clearly
• Coordinate workshop scheduling and liaise with technicians
• Provide timely updates and follow-up communication with customers
• Deliver exceptional aftersales service to encourage repeat business

Skills & Experience

• Previous experience as a Service Advisor in the automotive industry is highly regarded
• Strong communication and customer service skills
• Ability to work in a fast-paced environment with attention to detail
• Team player with a positive attitude
• Basic technical knowledge of vehicles is advantageous

Benefits

• Competitive salary package with incentives
• Ongoing training and career development opportunities
• Access to staff discounts across vehicles, parts, and servicing

How to Apply

If you are passionate about delivering outstanding customer service and want to be part of a supportive and professional team, we’d love to hear from you. Apply today!

Total Nissan is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive - Moving together.