Service Advisor

About the Role

We're on the hunt for a switched-on Service Advisor who can deliver a great experience to every guest who walks through the door. You’ll be the key contact for our service customers, helping to manage bookings, explain repairs and costs, and keep everything running smoothly from drop-off to pick-up.

This is a full-time role based in Cannington, offering commissions and long-term career growth.

Your day-to-day will include:

• Welcoming customers and managing service bookings
• Liaising with technicians to monitor repair progress
• Explaining work performed and associated costs to guests
• Arranging courtesy vehicles
• Maintaining accurate service records and documentation
• Delivering exceptional guest service at every touchpoint

Skills & Experience

• Experience as a Service Advisor in automotive (preferred)
• Strong communication and organisational skills
• A proactive, customer-first approach
• Ability to thrive in a fast-paced environment
• Confidence working with systems and digital tools

Benefits

• A competitive salary with commission potential
• Ongoing training and development opportunities
• Career progression within a national network
• Access to staff discounts on vehicles, parts and servicing
• Supportive team culture in a high-growth brand

How to Apply
If you're passionate about EVs, love working with people, and want to grow your career in a future-focused dealership, apply now.

Cannington BYD is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive – Moving together.