Service Receptionist

About the Role

Ipswich Mazda are seeking a professional and friendly Service Receptionist to join our service team. As the first point of contact for our service customers, you’ll play a key role in creating a welcoming environment while providing efficient administrative and front‑desk support.

Your responsibilities will include:

• Greet customers on arrival and assist with service bookings and enquiries
• Answer incoming calls and direct enquiries to the appropriate department
• Support the service advisors and technicians with administrative tasks
• Maintain accurate records and ensure timely communication with customers
• Manage the service reception area to ensure a professional appearance at all times

Skills & Experience

• Previous experience in a receptionist, administration, or customer service role
• Excellent verbal communication and interpersonal skills
• Strong attention to detail and organisation
• Ability to multitask and work effectively in a fast‑paced environment
• Confident using computer systems and Microsoft Office
• Current driver’s licence

Benefits

• Monday to Friday role with stable hours
• Supportive team environment and structured onboarding
• Ongoing training and development opportunities
• Team member discounts across automotive products and services
• Full‑time, permanent role with a nationally recognised dealership

Ipswich Mazda is known for its customer‑focused culture and strong team environment. People enjoy working here because of the supportive leadership, clear processes, and real opportunities to grow across the wider Eagers Automotive network.

If this sounds like you, click APPLY.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you!

Eagers Automotive – Moving together.