BYD Consultant

BYD – Build Your Dream, the wait is over…… BYD is here and will be making its way into a brand-new location and space in Springwood. The world is turning, a new era in automotive has begun.  Here's your chance to part take in an amazing time of change, environmental innovation, and sustainable development in the automotive industry.

Based out the new location of Springwood we are looking for  Sales Consultant. As a strong advocate for the brand, you will be known for delivering the ultimate customer experience & achieving KPIs with a primary focus on customer satisfaction. As our newest Sales Consultant, you are truly passionate and committed to your role, with a strong work ethic and positive attitude - you are an inspiration & role model to your colleagues. 

Working alongside fellow professionals and being mentored by experienced management, the sky is the limit with this role. 

The BYD structure is unlike anything of the past. Not only is the product a reflection of the future, but the sales structure itself, sets its people up for success. What and exciting time for you, the potential new employee, the brand BYD and Eagers Automotive to continue such growth and huge expansion into the world of electric vehicles. This brand just keeps going strength to strength, its set to intensify!

What the Role Entails

• Create engaging, connecting and memorable moments with our customers

• Strong focus on NPS - Customer Satisfaction Results

• Excellent communication skills - Build rapport quickly and act with integrity

• A demonstrated track record of meeting and exceeding monthly sales KPIs

• Deliver the ultimate customer experience with a high level of professionalism

• Be hungry to learn and humble when mistakes are made

• Use your owner’s mindset to manage your time, prioritize the important tasks and ensure that you meet customer and business deadlines

• Be agile and flexible to change - things move quickly here

• A strong and reliable worth ethic & process driven mindset

• Keeping our customers informed during their new car purchase journey

• Delivering the feature and benefits to customers - taking them through their new car deliveries 

• This role requires you to sell new vehicles via email, over the phone and face to face 

• Ensuring the Sales Process is followed from Lead Management through to completed deal packs, understanding the process and the value of each step

• Establishing and maintaining good working relationships with all departments – F&I, Car Care

• Managing vehicle deliveries

• Understanding and being responsive to customer’s needs with a “nothings a problem" attitude

• Ensuring customers have a memorable guest experience as they take possession of their brand new BYD

The successful applicant will possess:

• Ability to consistently provide an exceptional Guest Experience that exceeds our Guests expectations

• Awareness and ability to work efficiently, handling multiple Guest enquiry at a time

• Strong time management & organizational skills

• Ability to support and work with other team members and departments

• Enthusiastic, warm, keen and pleasant manner

• High level of professionalism and personal presentation

• Ability to consistently follow sales process and procedures

• Strong negotiation skills

• Exceptional communication skills

• Track record of achieving and exceeding set monthly KPI's and targets

• High level of computer literacy with experience using Microsoft Office

• A Queensland Motor Vehicle Sales License is required

• A full and current manual driver’s license is also required

• A minimum of 2 years sales experience with Motor Industry or Dealership experience highly regarded but not essential for this role, as full training will be provided.

What’s on offer:

• An attractive salary with comms and bonuses

• Support from a dedicated and professional team and manager

• Ongoing Brand training

• Permanent fulltime role

• Access to ongoing professional development and career progression within a national leading organization

• Free Staff Car Parking

• Discounted health insurance

• Employee purchase policy

• Discounted finance and insurance

• Wellness initiatives: Class Pass 

• Employee assistance program

These New Energy vehicles will change the automotive world.  Here’s your chance to be part of this amazing era and commence a successful career in automotive. We are great people doing great things.

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility