Service Receptionist

Service Receptionist

The Opportunity

Automall Aspley has a vacancy for a Service Receptionist Maternity leave replacement, contract until end of February 2026 with the possibility of ongoing employment at this time..

This role is the face of our business, you will be one of the first points of contact either on the phone or at the dealership in our busy and high performing multi franchise service department
 
We are a large multi franchise workshop providing many opportunities for all of our staff to grow and progress their skills in a variety of ways.
 
With a supportive management and leadership team, we have a caring and supportive culture, that is always focused on exceeding our Customers Expectations
 
 
About this role
·         Answering calls and responding to customers needs promptly
·         Reviewing appointments and paperwork prior to customers arrivals
·         Handling of messages to pass on to relevant staff members within the business
·         Deliver a high standard of customer excellence with each opportunity
·         Scheduling of appointments
·         Administrative tasks as required

• Perform clerical duties as required, scanning, filing, photocopying and general administration

Essential skills
·         Reliable & punctual
·         High standard of presentation and customer excellence
·         Have high attention to detail
·         Work within a team & autonomously
·         Positive – can-do attitude
·         High standard of phone manner
·         High standard of computer / administrative skills

What’s on offer
·         5 day work week
·         1 Saturday morning per month

• Support from dedicated and professional leadership team and management
• Dedicated training plan for new starters to ensure your ongoing success and integration to our business
• The opportunity to work in a high performing team, busy environment
• A wide variety of career opportunities
• Access to ongoing professional development and career progression within a national leading organisation
• Employee purchase policy & discounted finance and insurance
• Employee assistance program - Coaching
• Endless career opportunity!

At Eagers Automotive we are pioneers, forward thinkers & committed-collaborators - No job is too small, and no idea is too big so it is incredibly important that we engage with employees that align with our core values of integrity, inclusiveness, owner’s mindset and agility. Our successful Service Receptionist will have an Owner's Mindset and be responsible for the inbound calls while having an eye for detail when it comes to their administrative tasks.
Reporting to the Service Manager, you will work in a fast-paced environment in which you will be required to juggle multiple priorities to ensure that customers are always our number one focus.

Here's your chance to join Australia's largest automotive retailer. 

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility 

At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.